Privacy Policy

This Privacy Policy outlines Spectec Valves & Instruments Pvt. Ltd’ approach to Privacy to fulfil its obligations under applicable Privacy laws.

This Privacy Policy applies to all your Personal Data collected and processed by us, whether in physical or electronic mode.

Please note that this Privacy Notice is applicable to all instances where we play the role of a Data Controller of your Personal Data, when we collect and process Personal Data about you for offering our products or services.

Spectec Valves & Instrumentations Pvt. Ltd is committed in keeping your Personal Data private. We process any Personal Data we collect from you in accordance with the applicable laws and regulations mentioned and the provisions of this Privacy Notice. Please read the following carefully to understand our views and practices regarding your Personal Data and how we treat it.

Throughout this document, the terms “we”, “us”, “our” & “ours” refer to L&T Valves. And the terms “you”, “your” & “yours” refer to YOU (as the Data Subject).

What Personal Data do we Collect & Process?

Categories of Personal Data that we collect and process are as follows:

• • Name
• • Email
• • Designation
• • Phone Number
• • Company Name
• • Online Identifiers

Where do we obtain your Personal Data from?

The Marketing Department collects your personal data via the following channels:

• • Your business cards provided to us during exhibitions/ conferences/ meetings.
• • Contact details shared with us as a part of our proposal / sales process.
• • Information you share with us prior to downloading information from our various social media handles and our website.
• • The Personal Data collected automatically and in the background by us when you use our website and application(s).
• • We may also receive Personal Data about you from third parties and publicly available sources of information.

How do we use your Personal Data?

The Marketing Department uses your Personal Data for the following purposes:

• • To communicate Spectec Valves & Instrumentations Pvt. Ltd ' services and promotions
• • To conduct Marketing campaigns
• • For Internal MIS purposes
• • To conduct any product surveys so as to improve and enhance our products

Lawful Basis of processing your Personal Data

We process your Personal Data by relying on one or more of the following lawful basis:

• • You have explicitly agreed to/consented to us processing your Personal Data for sending you our sales/marketing collateral and information
• • Contacting you for making a sale
• • Sending you some form of appreciation for being our Customer

Where our processing is based on your consent, you may withdraw your consent by contacting us with a written request. Our contact details are specified below in the ‘Contact Us’ section. Upon receipt of your request to withdraw your consent, the consequences of withdrawal will be communicated to you. Upon your agreement to the same, your request for withdrawal will be processed.

When do we share your Personal Data with third parties?

The Marketing Department does not share your Personal Data with any external parties except when required to do so by Law.

We may also disclose your Personal Data to appropriate authorities if we believe that it is reasonably necessary to comply with a law, regulation, legal process; protect the safety of any person; address fraud, security, or technical issues; or protect our rights or the rights of those who use our products & services.

We disclose your Personal Data to the following additional entities:

• • Our, Other group companies
• • law enforcement authorities, government authorities, courts, dispute resolution bodies, regulators, auditors and any party appointed or requested by applicable regulators to carry out investigations or audits of our activities
• • statutory and regulatory bodies, authorities (including the government) investigating agencies and entities or persons, to whom or before whom it is mandatory to disclose Personal Data as per the applicable law, courts, judicial and quasi-judicial authorities and tribunals, arbitrators and arbitration tribunals
• • Internal departments who need to use the data for fulfilling other requirements like delivery of product, post-sale activities, Voice of Customer activities.

Use of Cookies and other Tracking Mechanisms

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information about your actions to the owners of the website.

Most web browsers allow you some control of cookies through browser settings.

Outlined below are the categories of cookies along with a description of what they are used for.

Strictly Necessary Cookies - These cookies are needed to run our website, to keep it secure and to comply with regulations that apply to us.

Functional Cookies – We may use functional cookies on our website. These cookies allow us to remember information you enter or choices you make (such as your username, language, or your region) and provide you with enhanced, more personalised features.

Performance/Analytics Cookies – We may use performance/analytics cookies on our website. These cookies collect information about how visitors use our website and services, including which pages visitors go to most often and if they receive error messages from certain pages. It is used to improve how our website functions and performs.

Marketing Cookies – We may use marketing cookies on our website. These cookies help us decide which of our products, services and offers may be relevant for you. We may use this data to tailor the marketing and ads you see on our own and other website and mobile apps, including social media. For instance, you may see our ads on other sites after you have been to our website.

How do we secure your Personal Data?

We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion. We ensure that the third parties who provide services to us under appropriate contracts take appropriate security measures to protect your Personal Data in line with our policies.

Contact Us

For any further queries and complaints related to privacy, or exercising your rights, you could reach us at:

Contact Email Address : co@svipl.com

Notification of changes

We regularly review and update our Privacy Policy to ensure it is up-to-date and accurate. Any changes we may make to this Privacy Policy in future will be posted on this page.